It was working fine with the previous version of windows. Figure 5 on page 8 and locking and unlocking the drive on page 20. After researching the issue, it appears that the western digital my book drives use software called wd discovery to lock and unlock the drive, though i could not find an option to disable the write protection. Definitive guide february 16, 2020 february 16, 2020 when you cant find or access the data on your western digital wd external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. How to disable the western digital vcd smartware on mypassport. I cut the vcc lead pin 8 from the eeprom, and the device detects as usb mass storage device vid 04d9 pid 20 rev 0103 and disables the goofy 4k sector translation mode as well, so regularly written 512e drives 2tb actually read correctly hope this is useful. Close the window and check if the changes are effective. This process should not be data destructive and won t harm any data on the device. Got it about a month ago and never thought to do it. Fix and repair wd my passport ultra not detectedshowing. So i recently got a wd my book and my book duo and downloaded the three wd programs that came with it.
Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Like an, i set up a password lock when i first installed the drive not realizing that rendered it useless for backups. Only thing that autoplays is the wd unlocker, which when run goes straight to the too many password attempts screen. Through a music friend of a music friend of a music friend they lead me to a music composer who uses pro tools known as the ghostcomposer who had the same problem with his wd my book and was able to recover 100% of my music files for me. If the lock issue is caused by other facts like corruption or usb port damaged, try to. Its now my understanding that mhdd is unable to assist unless were dealing with an ata drive and ive a hunch that a usb3 to sata convertor cable won t help our situation either. You can follow the question or vote as helpful, but you cannot reply to this thread. How to delete wd unlocker udf partition microsoft community. Downloads download software and updates for your wd product at. With the power of wd backup, time machine compatibility and acronis true image wd edition software, youve got complete backup routine options to help recover data in the event of a computer virus, computer failure, or if. I have my book essential 3tb, it was very easy to unlock the drive when it was locked without smartware running. Designed to meet wd s demanding requirements for durability, shock tolerance and longterm reliability, we back up pun intended. I recently updated my mac to os catalina, and i think that is the reason why.
Had i not been a pro tools user i most likely would of never stumbled upon recovering these files. Upon the fifth failed attempt, you will be prompted to erase your drive. I have to manually unlock the drive every time i use it. How to unlock usb drive decrypt write protected usb. Book essentials for home use, and it always puts the wd unlocker. Have to manually run the wd drive unlock application to mount the drive. Wd security enter an incorrect password five times in a row. Complete backup my book desktop storage comes equipped with wd backup software and. This will also close the wd discovery software, but not the import process. Wd my passport 1tb external hard drive not getting. Click exit at the your drive is now unlocked prompt to close the wd smartware drive unlock utility screen. When your usb flash drive or pen drive is locked, its officially said to be write protected, read only or encrypted. List of all wd firmware and software available for download. Is there anything i can do to retrieve contents in my passport.
So i picked up a 750gb wd my passport at bb a couple days ago, oblivious to the added drive locksmart bu crap on the label i was going to format it anyway. A brief video showing how to open western digital my book essential usb 3. The solution which i did to mount the mybook is to manually start the wd unlocker i kept a copy on the desktop, then use it to unlock the mybook, at that point the mybook will mount. If the school pcs wont allow the unlocker application to run, all you can. Connect your hard drive that you want to remove wd unlocker from. Unlocking a wd my external hard drive heres a quick rundown of the tools that you can use to use to unlock your wd external hard drive. Western digital hard drive data recovery definitive guide. How to unlock a wd external drive without a password ccm. I have a new 4tb my book external drive that im ready to toss in the trash. Wd security auto unlock feature, stech anfo,how to unlock hard disk password,how to remove auto unlock drive for this user external drive western digital, my passport,western digital,western. Remove wd unlocker partition from wd my book super user.
My book drive, with the wd backup, wd drive utilities, and wd security. Computer wont recognize the drive now so that no longer an option. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. My microsoft surface does not recognize the external hard. Wdbfjk0060hbk04 default wd my book 1230 vid 0158 pid 1230 rev 1065. The wd unlocker starts just after i plug the my passport.
This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer. How to remove western digital hard drive password youtube. I had the same issue with my 4tb wd my book external drive and i did the following. Enter your password in the password field and click unlock drive. I only have one cd disk drive and its empty so dont understand why it shows that. Wd my passport 1tb external hard drive not getting unlocked in windows 10 asus system.
My passport wont load after unlocked wd portable drives wd. Why wont my computer boot when i connect my usb drive to the computer before. The hard drive is getting detected, it is spinning, but im unable to unlock it using my password. How to fix a broken hard drive beeping noise or clicking recover get data back for free. How to remove password lock on wd mybook 1tb super user. How i rescued my data from a 3tb wd my book external hard. Windows 10 pro running plex media server wd my book with music files for the plex server. I disconnect it several times, restart the pc, remove the hard drive power and usb cable and nothing.
For quick, convenient access, you can set wd security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. On windows reboot, my book is not mounting automatically. Wd reliability millions of people around the world trust their data to my book desktop storage. I have noticed ever since i first installed the drive that in my drives list there is a cd drive f. To uninstall wd unlocker, you would need to have wd security installed. Follow the onscreen instructions and wait for the drive to be extended. During the calls to wd, they had me install the wd smartware, against a lot of protest, but it had an option to hide the virtual cd temporary, but a reboot or remounting the drive caused the unlocker to appear on my desktop again. The wd hard drive failed to show up on my pc and i couldnt access saved data. There is no function in the unlock software that allows me to permanently unlock it. View and download western digital my book user manual online. Right click on the partition from which the western digital wd unlocker partition was created and select extend volume from the context menu.
Unlocking the drive without the wd smartware software whenever you connect your passwordprotected drive to a computer that does not have the wd smartware software installed, you can use the wd smartware drive unlock utility to unlock the drive there. Type your password in the password box and click unlock drive on the wd drive unlock utility screen. Unlock my book without wd smartware external drives for. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files remain secure.
This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Tips for getting started with the wd my book backup drive. I cant access any of my files that ive got saved on it. From all the articles i came across, the write protect read only issue appears to be a widespread problem that happens to users. How to remove auto unlock drive for this user external. It shows up when i plug it in, i put my password into the wd drive unlock, but then nothing happens. Hdd guru forums view topic wd my passport drive unlock. I also have never ever assigned a password to the drive.
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